Learning Center

Whether you’re looking for solutions to specific challenges or wanting to deepen your overall knowledge of secondary packaging, our Learning Center is designed to give you the resources to make confident decisions about your secondary packaging systems.
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Secondary Packaging 101

What Is Product Orientation in Secondary Packaging and Why Does It Matter?

Understand what product orientation is, how it impacts your equipment, and what decisions need to be considered when choosing your packaging equipment.

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Bags of croutons on conveyor, arrow pointing down conveyor labeled DOT and arrow pointing across conveyor labeled AM

Secondary Packaging 101

What Is DOT and AM (Direction of Travel and Across Machine) and Why Do They Matter?

Learn the definitions of DOT and AM, how they affect your product and equipment, and what questions to ask before you spec a new machine.

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Cartons Being Loaded Into a Case

Secondary Packaging 101

What Is an SAT in Packaging Equipment?

Learn how Site Acceptance Testing differs from FAT, what SAT is meant to verify onsite, and why real production conditions can change the outcome.

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Men Working on Tablet by Packaging Machine

Secondary Packaging 101

Why Startup Support Still Matters After FAT and SAT

Learn why startup support still matters after FAT and SAT and how it helps stabilize production, build team confidence, and improve line performance.

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Cartons in Machine

Secondary Packaging 101

What FAT Should Prove Before Your Machine Ships

Learn what a strong Factory Acceptance Test should validate before shipment, what FAT cannot prove, and how to use FAT to reduce downstream surprises.

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Packaging Machine with Damaged Boxes

Problems / Challenges, Secondary Packaging 101

What Causes Packaging Machine Jams? And Which Ones Are Avoidable?

See a practical breakdown of the most common jam causes and understand the best ways to approach them.

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Cartons of tea in packaging machine

Secondary Packaging 101

What is Machine Index and Pitch?

Understand machine index and pitch so you can read specs more accurately and ask better questions during the evaluation process.

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Top Load vs. Horizontal Load Case Packing

Comparisons, Secondary Packaging 101

Top Load vs Horizontal Load Case Packing: Which Should I Use?

Understand the differences between top load and horizontal load and which configuration is best suited for your operation.

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Servo on a machine

Secondary Packaging 101

What Does Servo-Driven Mean and Why Do OEMs Use Them?

Learn the definition of a servo-driven machine and understand the pros and cons of using one in your operation.

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Light column that indicates status of machine

Problems / Challenges

20 Common Secondary Packaging Lines Problems: Causes and Solutions

Learn 20 of the most common secondary packaging line problems, what causes them, and practical ways to address them. Then, explore best practices to help prevent these issues and improve line performance moving forward.

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Bags of pet food being loaded into a case

How-To, Problems / Challenges

High-SKU Pet Food Operations: How to Cut Changeover Time in Case Packing and Palletizing

Break down what’s really happening in your end-of-line operations and build a plant-floor playbook that separates what’s process, what’s equipment, and what’s design.

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How-To, Secondary Packaging 101

A Buyer’s Guide to Automating Frozen Pizza Packaging Lines

Walk through the most important factors to consider when automating frozen pizza packaging—so you can make a confident, future-proof decision.

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How-To, Secondary Packaging 101

How to Automate Variety Pack Production Without Overbuilding or Overpaying

Learn which type of automation is right for your production scale, space, and SKU needs—whether you’re packing beverages or assembling snack assortments.

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People talking in front of top load case packer

Cost & Price

How Much Does a Top Load Case Packer Cost?

Budgeting for a top load case packer is highly dependent on your product, your operation, and your expectations. Learn some price range estimates, major drivers, and questions you should answer before talking to vendors.

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Douglas Service Technician working on machine

Problems / Challenges

How Quickly Can I Get a Service Technician to My Site?

Get realistic timelines for emergency and planned service, plus practical steps that can reduce delays by days.

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