Production managers lean on their machine operators to optimize the line. As these workers adjust settings, swap components and troubleshoot faults, their agility and skill keep the line in constant motion. We need these operators to give the right support to the machines so they can support production. In reality, the manufacturers that rely on … Read more
Troubleshooting is a part of business, in any type of business. Operations run smoothly and then they do not. It is no different in manufacturing. When your equipment is down, time is money, and it is time to problem solve. You search for the source of the problem, and unfortunately, it is not always a … Read more
Douglas SCARA Robotics Wikipedia defines the SCARA acronym as a “Selective Compliance Assembly Robot Arm.” Around Douglas, we just refer to it as a SCARA robot arm. Wikipedia goes on to say, “By virtue of the SCARA’s parallel axis joint layout, the arm is ‘compliant’ in the XY direction but rigid in the Z direction, … Read more
Enriching Lives with Packaging Solutions and Services Anyone working in the packaging industry knows that there are often challenging projects. At Douglas, our employee owners take pride in working through challenges that arise to ensure our customers are happy and successful. In October 2017, a popular craft brewer purchased its first Douglas machine. The machine … Read more
The Importance of Technical Support & Customer Service Have you ever purchased an item that appeared to meet all of your requirements and when you received it either a part was missing, it didn’t work, or the instructions were not clear enough to use? Upon calling technical services, you’re placed on hold for ten minutes, … Read more
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