Importance of Field Service Technician Training

A major role of a Field Service Technician is to provide service and customer support during field visits by managing on-site installation, repair, maintenance, testing, error diagnosis, technical problem solving and determining proper solutions. In a highly competitive labor market where it is increasingly difficult to recruit field service technicians, retaining technicians is more important …

Then & Now: Women in the Workplace Series – Part 5

Welcome to the fifth installment of Women in the Workplace Series. If you’d like to read the previous articles, check out the links below! Interview with Pat Thoen Interview with Becky Iverson Interview with Therese Jakes Interview with Jackie Caron Did you know that just over 11% of all Douglas Machine employees are female? In …

The Power of Positive Thinking Helps Douglas Machine Enrich Lives

by Chris Haugen. Our mission at Douglas Machine is to enrich lives by providing differentiated packaging automation and services. Our goal is to enrich the lives of all of our key stakeholders (employee owners, customers, supplier partners, community, etc.) by the work we do and how we do it. Each month Douglas has professional development …