Employee owned, customer driven.
A major role of a Field Service Technician is to provide service and customer support during field visits by managing on-site installation, repair, maintenance, testing, error diagnosis, technical problem solving and determining proper solutions. In a highly competitive labor market where it is increasingly difficult to recruit field service technicians, retaining technicians is more important …
Continue reading “Importance of Field Service Technician Training”
Welcome to the fifth installment of Women in the Workplace Series. If you’d like to read the previous articles, check out the links below! Interview with Pat Thoen Interview with Becky Iverson Interview with Therese Jakes Interview with Jackie Caron Did you know that just over 11% of all Douglas Machine employees are female? In …
Continue reading “Then & Now: Women in the Workplace Series – Part 5”
by Sue Kugler. There is one thing that is common to every individual, relationship, team, family and organization – one thing which, if developed and leveraged creates individual and organizational success. That one thing is trust. Have you ever had a big brainstorming meeting that fell completely flat? You dreamed of sitting around a whiteboard …
by Chris Haugen. Our mission at Douglas Machine is to enrich lives by providing differentiated packaging automation and services. Our goal is to enrich the lives of all of our key stakeholders (employee owners, customers, supplier partners, community, etc.) by the work we do and how we do it. Each month Douglas has professional development …
Continue reading “The Power of Positive Thinking Helps Douglas Machine Enrich Lives”
Where your machine doesn’t control downtime … you do! “Whether it is rebuilds in the field, upgrade projects or phone support, Reliability Assurance is always there for us. We are very happy to be members of this program.” -James Nelson / DWJ Packaging Solutions In a packaging production facility, there are many teams that together …