Unparalleled Technical Support
Available 24 Hours a Day, 7 Days a Week
For Douglas Machine, APV Douglas, APV Rockford, Davis Engineering, Dimension Industries, and AccuLift branded products.
Douglas Technical Support provides unparalleled in-house, field technical support. Available 24 hours a day and 7 days a week, our experienced technicians provide you with superior knowledge and quick, clear responsiveness.
- Case/Tray Packers
- Shrink Wrappers
- Equipment branded Douglas Machine, APV Douglas, APV Rockford, AccuLift, Davis Engineering, Douglas/Davis, Dimension Industries
Field Service Support:
- Cross-trained in mechanical, electrical, and programming
- Equipped with the latest portable computers and remote software
- Available for preventive maintenance, machine surveys, machine modifications and routine or emergency service work
Regional Technical Support:
Douglas’ Regional Technical Support program was established in 1998 to provide local and immediate support by strategically locating technical support technicians. These technicians are familiar with a variety of Douglas products and have skills to provide:
- Support for emergency issues
- Routine maintenance
- Courtesy visits