In our continuing commitment to create MORE value for today’s packagers, the Douglas PartsDirect™ program provides a single, convenient source for your replacement parts.
With this comprehensive program, you’re now ensured the guaranteed best price in addition to immediate, single source availability for all OEM replacement parts.
Our Experienced PartsDirect™ Professionals are Standing By to Help
- Technical/selection assistance from packaging machinery experts
- Extensive machine database and expert spare parts stock advisory
- Pre-assembly of components for added customer convenience and savings
- Guaranteed best price
Contact Technical Support for More Information.
Telephone: 1.320.763.5507
Fax: 1.320.763.9666
Email: service@douglas-machine.com
Guaranteed Next Day Delivery
Place your order for in-stock parts by 6:00 p.m. Central Time (Monday through Friday), specify UPS Next Day Air and get next day delivery to most U.S. destinations…guaranteed! In the unlikely event your qualifying order is not delivered the next business day, we’ll credit the difference between UPS Next Day Air and UPS Ground.
Best Price Guaranteed
Douglas guarantees the very best price on any OEM replacement. If you happen to find the same OEM replacement part at a lower price, Douglas will beat that price by 10% of the difference. Simply provide your Douglas PartsDirect™ specialist with documentation showing the lower price.
Any OEM replacement part found at a lower price must be:
- shown on a current competitive quote*
- of identical type and quantity
- in like condition whether new or reconditioned
- in-stock or available no later than our quoted availability
Guaranteed best pricing does not apply if competitive quotes are based on special OEM pricing agreements for large users or national accounts. Guaranteed best pricing also excludes parts under special contract through Douglas, fabricated parts and shipping and handling charges.
*Competitive quotes must be dated, (a) within 14 days prior to the date of our quoted price, or (b) within 14 days following the date of our shipment.