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MAINTENANCE PROGRAM

Scheduling routine maintenance helps prevent unexpected downtime. Let us help you stay on track.  

Reliability Assurance Program

Improve your bottom line and avoid costly downtime with the Reliability Assurance Program. The program provides comprehensive and timely machine inspection, along with audit and analysis services. Our techs provide the knowledge and services you need to reach your maintenance goals and ensure maximum productivity.

Base Package Includes:

  • Timely scheduled visits over a 24-month period based on individual needs
  • 5% discount on current published hourly service rates
  • 10% discount on any parts purchased
  • Visual inspection for worn or broken parts
  • Thermal imaging inspection to reduce unnecessary repairs
  • Materials assessment to ensure the machine is appropriately adjusted and materials are suitable for the machine
  • Line assessment to evaluate for redundant tasks and operational inefficiencies
  • Automatic notification of Firmware upgrades
  • Machine technology enhancement assessment and recommendation
  • Informal hands-on training and coaching focusing on enhancing performance
  • Simple machine adjustments for increased efficiency
  • Parts usage/stock review to ensure accurate parts inventory
  • Critical wear parts kit  based on individual machine needs
  • Comprehensive report detailing each completed task with recommendations
  • Flexibility to work within any existing customer maintenance program   

24/7 SUPPORT

Phone

+1 320.763.5507

Email

service@douglas-machine.com

Fax

320.763.9666