Unparalleled Technical Support
Douglas Technical Support provides unparalleled in-house, field, and local technical support. Available
24 hours a day and 7 days a week, our experienced technicians provide you with superior knowledge
and quick, clear responsiveness.
Field Service Support:
Cross-trained in mechanical, electrical, and programming
Equipped with the latest portable computers and remote software
Available for preventative maintenance, machine surveys, machine modifications,
and routine or emergency service work
Regional Technical Support:
Douglas' Regional Technical Support program was established in January of 1998 to provide
local and immediate support by strategically locating technical support technicians. The technicians
are familiar with a variety of Douglas products and have skills to provide:
