Unparalleled Technical Support

Douglas Technical Support provides unparalleled in-house, field technical support. Available 24 hours a day and 7 days a week, our experienced technicians provide you with superior knowledge and quick, clear responsiveness.

Telephone: 1.320.763.5507
Fax: 1.320.763.9666
Email: service@douglas-machine.com

For Douglas Machine, APV Douglas, APV Rockford, Davis Engineering, Dimension Industries, and AccuLift branded products:

Telephone: 1.320.763.5507
Fax: 1.320.763.9666

Support For:

  • Case/Tray Packers
  • Shrink Wrappers
  • Sleevers
  • Cartoners
  • Multipackers
  • Equipment branded Douglas Machine, APV Douglas, APV Rockford, AccuLift, Davis Engineering, Douglas/Davis, Dimension Industries

Field Service Support:

  • Cross-trained in mechanical, electrical, and programming
  • Equipped with the latest portable computers and remote software
  • Available for preventative maintenance, machine surveys, machine modifications, and routine or emergency service work

Regional Technical Support:

Douglas’ Regional Technical Support program was established in January of 1998 to provide local and immediate support by strategically locating technical support technicians. The technicians are familiar with a variety of Douglas products and have skills to provide:

  • Support for emergency issues
  • Routine maintenance
  • Audits
  • Training
  • Courtesy visits